Shipping and Delivery Information
Shipping rates, information on standard shipping, expedited shipping, shipping restrictions, customs/duty/taxes. Fun stuff.

Hong Kong Customers
Hong Kong customers can order by phone at +852 2518-3823 or by email sales@typhoon8.com directly from us. Merchandise can be delivered by local courier for a small fee (rates vary depending on items ordered) or is available by pickup from the Typhoon8 office in Wong Chuk Hang (near Aberdeen).

International Customers
Standard Shipping
For your convenience, international orders made via our online shop are shipped Airmail via Hong Kong Post. Delivery time will vary depending on your location and whether there are any delays at customs at the destination country. In our experience, shipments to Asia and Australia typically take less than 7 days and shipments to North America and Europe take typically 7-14 business days from day of posting but we cannot guarantee exact date of arrival with this shipping method. Please note that custom delays at the destination country are out of our control.

Expedited Shipping
If you require expedited shipping by courier service such as Speedpost, Fedex or UPS, please contact us at sales@typhoon8.com to place your order.

Standard Shipping Size Restrictions
Note that certain countries have a size restriction for shipping via post. For example, paddles, which exceed the postal defined “P” size with a length greater than 1.05m cannot be shipped to certain countries such as South Africa as the receiving post offices will not take packages of such sizes. In such cases, shipment must be made via courier service such as Speedpost, Fedex or UPS, please contact us for more information or to order at sales@typhoon8.com

Countries with maximum “P” size limit
Australia
Brazil
Indonesia
Malaysia
Mariana Islands
New Zealand
Samoa
South Africa (Rep. Of)
Western Samoa

Duty & Taxes
Please note that shipping charges do not include taxes or duties (if applicable in the destination country). Contact your local customs office to request the details of these charges.

If you decide to refuse your shipment from Typhoon8 after the order has been processed & shipped, you are responsible for the original shipping costs to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to Typhoon8. This amount will be subtracted from your merchandise refund.

Shipping Rates
Shipping charges are determined by the merchandise dollar amount of your order.
All orders are subject to verification and confirmation of shipping availability to your destination country.

Tracking
Please note, there is no tracking of packages via regular airmail. If you require tracking of your package, please contact us regarding courier shipping.